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Acceptable Use Policy

Effective Date: March 27, 2026

Last Updated: March 27, 2026

This Acceptable Use Policy ("AUP") is part of our Terms of Service. By using Eudoxic, you agree to comply with this policy.

We built Eudoxic for professionals who need to process and understand documents. We want to keep the platform safe, legal, and useful for everyone.

Prohibited Content

You may not upload, process, or store the following types of content on Eudoxic:

  • Child sexual abuse material (CSAM) or any content that exploits minors. We have zero tolerance for this. Violations will be reported to law enforcement immediately.
  • Stolen or illegally obtained documents. You must have the legal right to possess and process every document you upload.
  • Documents uploaded with intent to harm the individuals named in them. Eudoxic is a professional tool, not a weapon.
  • Malicious files designed to attack or exploit our systems, our AI providers, or other users.

Prohibited Behavior

You may not:

  • Circumvent usage limits — create multiple free accounts to avoid plan limits, use automation to bypass rate limiting, or otherwise attempt to access more resources than your plan allows.
  • Reverse-engineer the Service — decompile, disassemble, or attempt to extract the source code or AI prompts used by Eudoxic.
  • Interfere with the Service — overload, disrupt, or degrade the performance of Eudoxic for other users.
  • Scrape or bulk-extract content from Eudoxic using automated tools.
  • Resell access to your Eudoxic account or use Eudoxic to provide a competing service.
  • Violate any applicable law in your jurisdiction while using Eudoxic.

Not Designed For

Eudoxic is not designed for, and we make no guarantees about suitability for, the following use cases:

  • HIPAA-regulated medical records. Eudoxic is not HIPAA-compliant. We do not sign Business Associate Agreements. Healthcare professionals should assess their own regulatory obligations. See our Terms of Service Section 7.
  • Documents subject to court orders or legal holds. We perform hard deletes and cannot guarantee document preservation for litigation or regulatory purposes.
  • Classified or government-restricted documents. We have no government security clearance and do not meet government security standards.
  • Documents requiring forensic chain-of-custody integrity. We do not provide forensic-grade document handling or tamper-evident storage.
  • Attorney work product or attorney-client privileged materials where privilege preservation is legally required. Uploading privileged documents to a cloud processing service may constitute a waiver of privilege under some jurisdictions’ rules. Legal professionals are solely responsible for determining whether their use of Eudoxic is consistent with their jurisdiction’s privilege preservation rules and professional conduct obligations.

Important:We do not block uploads of legal, medical, financial, or insurance documents — these are core to our target use case. However, you are responsible for determining whether your specific use of Eudoxic meets your industry's regulatory requirements.

Enforcement

If we determine that you have violated this policy, we may:

  • Issue a warning
  • Temporarily suspend your account
  • Permanently terminate your account
  • Report illegal activity to law enforcement

We will make reasonable efforts to contact you before taking action, except in cases involving illegal content, imminent harm, or ongoing service disruption.

Appeals

If your account has been suspended or terminated under this policy and you believe the action was taken in error, you may appeal by emailing support@eudoxic.ai within 14 days of the suspension or termination notice. Your appeal must include your account email and a description of why you believe the action was incorrect.

We will respond to appeals within 30 days. If your appeal is successful, your account will be reinstated. During the appeal period, your account remains suspended.

Data Export Before Termination

Before permanently terminating your account for an AUP violation (except for illegal content, see below), we will provide a 7-day window to export your data using the “Download All My Data” feature in account settings.

Exception: Accounts terminated for uploading CSAM or other illegal content will be terminated immediately without a data export period. Law enforcement notification will proceed as required.

Reporting Violations

If you believe another user is violating this policy, please contact us at support@eudoxic.ai.

This Acceptable Use Policy was last updated on April 11, 2026.